Alarm Registration

For residences and businesses that have alarm systems within the Travis County Sheriff’s jurisdiction a permit is required per Chapter 68 of the Travis County Procedures. Travis County Sheriff’s jurisdiction is the unincorporated areas of Travis County where a deputy will respond to a residence or business if dispatched. If you live in Travis County, but are within the city limits of another jurisdiction, please contact your local police department to inquire if an alarm permit is required. If you need to determine your jurisdiction, please call 512-854-4768 for assistance.

Register and Pay for an Alarm Permit

Special note: If you have already paid your alarm fee for 2020, but continue to receive electronic notices from JPM Chase that a payment is due, you do not need to re-send your payment.

Download and complete the Alarm Permit Application; if you need assistance in completing the application, please call 512-854-4768. 

Business Permit: $50

Residential Permit: $25

Payment is accepted by check or money order made payable to Travis County.

Travis County is utilizing Chase/JP Morgan as its new authorized payment processor for electronic payments. Alarm holders will now have the option of paying their alarm fee electronically from their bank account at no charge. If you wish to pay electronically, please email your application to [email protected] and ask for the electronic option, or call us at 512-854-4768.

Option 1: You can MAIL your application and payment to:

Travis County Sheriff's Office
Attn: Alarm Permit 
P.O. Box 459 
Del Valle, TX 78617

Option 2: You can EMAIL your application and request the electronic payment option in your email.

Option 3: PAY IN PERSON (Monday - Friday 8:00am - 4:00pm) at:

Travis County Sheriff's Office
5555 Airport Blvd.
Austin, TX 78751

Know the Rules

Any person commits an offense if he or she violates any provision of these rules not otherwise provided for and punishable under Texas law, as enacted and amended. An offense under this section is a Class C Misdemeanor, punishable by a fine not to exceed five hundred dollars ($500).

  • Permit is valid from the date of issuance to December 31.
  • Renewal is required by January 1.
  • Permit is non-transferable and fees are not prorated.
  • Permit must remain on-site.
  • Permit holder is allowed 5 free false alarms before a fine will be imposed.
  • The fine for each false alarm after five is $75.
  • Your alarm must have a 30-minute shut off feature.
  • The permit-holder, or a designee, must be able to deactivate or reset the alarm if needed.
  • The permit holder is responsible for the maintenance of the alarm and for the training of persons in its use.

Help Reduce False Alarms

A properly maintained and operated alarm system may protect your family and property from danger. However, a malfunctioning or abused system may do just the opposite. Up to 95% of the alarm calls that our officers respond to are false. The false alarm responses take the officers away from proactive patrol efforts in the community. Therefore, it is our goal to work with alarm owners to reduce the number of false alarms so that we may do our job and be there when an actual emergency occurs. The alarm policy of Travis County is designed to ensure that local law enforcement has your alarm on record so that we can contact you if there is a problem.

Home Security Inspection

TCSO Community Outreach Unit can assist you if you have questions about problems with your alarm and they can give you tips on ways to make sure that you do not have false alarms. If you would like to schedule a Home Security Inspection, please contact [email protected] | 512-854-8549.

Close Patrol

Request a Close Patrol of your residence when you are out of town.

Complete the Close Patrol form

Request immediate assistance after hours, on weekends or during Travis County holidays:

Travis County Sheriff's Office Dispatch: 512-974-0845 (select option 3).

File an Online Report

If this is an Emergency please call 9-1-1. Using the Travis County Sheriff's Office Citizens Online Reporting System allows you to submit a report immediately and print a copy of the incident report for free.

At this time, the main Law Enforcement Offices located at Central, East and West Commands will be adjusting our response to taking "walk-in" reports. Report taking will be handled by PHONE ONLY. To file a report via the phone, please call: Central Command located on Airport Blvd. at 512.854.9770 | East Command located on Burleson Manor Rd. at 512.854.9721 | West Command on Hudson Bend Dr. at 512.854.9728.

We still strongly encourage you to utilize the online reporting method below, as it is the most efficient method at this time.

Step 1: Confirm the following to find out if online citizen report filing is right for you:

  • This is not an Emergency.
  • This incident occurred within Travis County and outside any incorporated city that has a Police Department. If you are not sure, you can view our interactive district map.
  • There are NO known suspects.

Step 2: If you answered "yes" to all of the above questions, you are ready to file your report online.

1. Please make sure to turn off your pop-up blocking software before filing the report. 

2. Upon completion of this report process you will:

  • See the words: "Your online police report has been submitted" showing that your police report is complete.
  • Be given a police report case number.
  • Be able to print a copy of the police report to keep for your records.

Please Note:

  • All cases filed using the Citizens Online Reporting System will be reviewed.
  • Upon review, if further investigation of your case is needed, you may be contacted.
  • Filing a false report is a crime.

Step 3: Using the Travis County Sheriff's Office Online Citizen Reporting System you can report the following incidents (please choose one):

Property Release

To reduce the spread of COVID-19, Property Release will be closed until further notice.

Property Releases are by appointment only with prior written authorization from the detective assigned to the case or with valid court order. If property is to be released due to a Court Order, an original copy of the Court Order must be brought to the appointment. The Evidence/Property Unit will not release property without an appointment and valid (not expired) government issued photo ID.

To schedule an appointment or for further information, please contact the Evidence/Property Unit at 512-854-7437.

Appointment Times: Wednesdays from 8:15 am - 3:00 pm; Appointments occur every 45 minutes.

Accepted valid (not expired) ID’s include: State issued Identification card State issued Driver’s License Passport Military ID Permanent Resident card (Green card)


Fingerprinting Services | DNA Specimen | Firearms Surrender

The Sheriff's Office provides Fingerprinting Services as well as COURT-ORDERED DNA Specimen Collection and COURT-ORDERED Firearms Surrender.

For any of the above listed services, you have the following options of hours of operation:

Option 1:  Call 512-854-9721 to schedule an appointment (preferred).

Option 2: 
Travis County Sheriff's Office Central Command
5555 Airport Blvd.
Austin, TX 78751
Wednesday ONLY: 8:30 am - Noon and 1:00 - 4:00 pm

Option 3
Travis County Sheriff's Office East Command
7811 Burleson Manor Rd.
Manor, TX 78653
Monday - Friday: 9:00 am - 4:00 pm

For Fingerprinting Services, you MUST bring your own fingerprint cards with you - we do not supply them.

Fingerprint cards can be obtained at:

Granger Building Law Library (no cost)
314 W. 11th Street Suite 140
Austin, TX 78701
Monday - Friday 8:00 am - 5:00 pm

Passport Express ($2.50 each)
1107 Rio Grande
Austin, TX 78701
Monday-Friday 9:00am - 5:00pm

Fingerprinting Service are $10.00/set, $5.00 for each additional card.

We only accept EXACT PAYMENT in cash or a payment by CHECK.

Public Records Request

The Texas Public Information Act guarantees the public access to information maintained by a governmental entity. It is the policy of this Office to provide the greatest access possible to public information. Your request for information is made under the Texas Public Information Act. You can refer to the requirements and guidelines HERE.

How Do I Make an Public Records Request?

Requests for information must be made in writing. Your request should include your name, address, and a detailed description of the records you are requesting. Requests must be made by either:


Electronic requests will be accepted ONLY if they are sent to the designated email of [email protected]


Fax requests to: 512-854-7270

In Person

Hand deliver requests to:
5555 Airport Blvd. Austin, TX
Available in person Monday - Friday from 8:00am - 4:00pm


Travis County Sheriff's Office
Attn: Shelly Eaton
P.O. Box 1748, Austin, TX, 78767

Sex Offender Registration

Search Sex Offender Registry

The Department of Public Safety has created searches for Texas Public Sex Offender Registry. These searches allow the public to search the registry for sex offenders registered in Texas. You may search this registry at:

If you have questions regarding Sex Offender registration for Travis County, please email [email protected].

Travis Registration and Compliance (TRAC)

TRAC monitors sex offender registration.

Registration takes place:

At the direction of Governor Greg Abbott and in light of the governor’s State of Disaster Declaration related to COVID-19, DPS has been directed to extend the expiration date of Texas identification cards (ID), driver licenses (DL), commercial DLs (CDL) and election identification certificates (EIC) for the duration of the Governor’s declaration of State of Disaster and for 60 days after DPS provides further public notice that normal operations have resumed. Additionally, the department has been directed to close DL offices effective Thursday, March 19, until directed to reopen by the governor. These actions come as the state works to limit the ongoing spread of COVID-19 by increasing social distancing in communities.

During this period of DL office closures, some registered sex offenders will be unable to renew, update or apply for an annual renewable DL, CDL or ID card as required under Chapter 62, Texas Code of Criminal Procedure. Affected registrants should immediately notify their primary registration authority of their intent and inability to comply with this requirement and seek instructions from that local agency on how to proceed. These registrants are also advised to continue to monitor DPS sponsored publications related to any public notice on when DL offices are scheduled to reopen. Once offices are in operation, the registrant must appear at their local DL office and conduct any annual renewable DL/ID maintenance before the expiration of the extended expiration date or apply for the initial issuance of an annual renewable DL/ID.

Non-compliance with this registration requirement is assessed and determined by the primary registration authority for which the person is registered with. Any compliance-related questions are directed to that local agency’s sex offender registration office.

At this time, Sex Offender Registration will only be processed over the phone at 512.854.9396 or via email.



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